Terms & Conditions

Liquor Legend’s (‘we’ ‘us’) website(s) (our ‘Site’ or ‘Sites’) and related services are made available to you in accordance with the following Terms of Use & Service and any other rules posted on our Sites (collectively, the ‘TOS’). Please read the TOS carefully before placing any orders on https://liquorlegends.com.au/
Liquor Legends is a trading name of HOTEL & TOURISM MANAGEMENT PTY. LTD., a company registered in Queensland, ABN 26 086 906 872. The Head Office is located in Brisbane, Queensland. If you have any queries or comments about Liquor Legends, you can email us at support@liquidsolutions.com.au. In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. We may modify the TOS from time to time, and recommend that you view our Site periodically for details of any changes. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

  1. REGISTRATION
    To use some of the services or features made available to you on this Site you will need to register.
    When you register you are required to provide information about yourself that is true, accurate,
    current, and complete in all respects. Should any of your registration information change, you should
    immediately update your information by signing into your account and editing your personal
    information in My Account. We may also change registration requirements from time to time. The
    account password you provide should be unique and kept secure, and you must notify Liquor
    Legends immediately of any breach of security or unauthorised use of your account. Please refer to
    our Privacy Policy for information about how we use your data.
  2. ELIGIBILITY TO PURCHASE
    In order to make purchases on the Site you will be required to provide your personal details. In
    particular, you must provide your correct full name, date of birth, phone number, e-mail address and
    other requested information as indicated. Furthermore, you will be required to provide payment
    details that you represent and warrant are both valid and correct, and to confirm your identity as
    the person referred to in the Billing information provided. It is a condition of purchase, and a legal
    requirement, that you verify that you are 18 years of age or over. If you do not confirm that you are
    18 years or over, your order will not be processed.
    We reserve the right to restrict the number or quantities of an item being shipped to any one
    customer or postal address.
  3. LEGAL NOTICE
    Liquor Legends supports the responsible service of alcohol. It is against the law to sell or supply
    alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. A Liquor licence
    number will be displayed under each outlet once selected.
  4. ORDERS
    All orders are subject to acceptance and availability in the ‘selected store’, and items in your
    shopping basket are not reserved and may be purchased by other customers. We endeavour to only
    offer products for sale that are in stock and available for dispatch within a reasonable period of time.
    Occasionally however, we may be waiting for additional stock from our suppliers. Should this occur,
    we shall endeavour to notify you of the expected delivery date and you will be given the opportunity
    to cancel your purchase and obtain a refund if so desired. Liquor Legends will store a record of your
    transactions for a minimum of three years.
  5. ACCEPTANCE OF YOUR ORDER
    Once you have made your choice and placed your order, you will receive an email acknowledging
    the details of your order. This email is NOT an acceptance of your order, just a confirmation that we
    have received it. Unless you cancel your order, acceptance of your order and completion of the
    contract between you and the selected Liquor Legends store will be completed when the goods have
    been dispatched. to you. The sale contract is therefore concluded in the State where the selected
    Liquor Legends store is located.
    We reserve the right not to accept your order in certain events, including, that we are unable to
    obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item
    ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that
    you do not meet the eligibility criteria set out within the TOS.
    We may also decline to process and accept a transaction for any reason or decline service to anyone
    at any time at our sole discretion. We will not be liable to you or any third party by reason of our
    withdrawing any merchandise from the Site whether or not that merchandise has been sold,
    removing, screening or editing any materials or content on the Site, declining to process a
    transaction or cancelling or reversing or suspending any transaction after processing has begun.
  6. PAYMENT
    Payment can be made by Visa, MasterCard and American Express cards and any other methods
    which may be clearly advertised on the Site from time to time. Payment will be debited and cleared
    from your account upon dispatch of your order by Liquor Legends.When a payment is made by credit/debit card, we will proceed on the basis that the order is placed by the person or entity whose name appears on the credit/debit card as the owner of the card with the card/account number provided to us with the order.  All credit/debit card holders
    are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Liquor Legends, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using Stripe Payment Solution’s secure online payment gateway that encrypts your card details in a secure host environment. With the combination of SSL encryption on our website and a secure browser at your end, we take all reasonable measures to ensure that your credit card and personal information are protected when you purchase online. We also recommend that you take
appropriate security precautions when accessing the Internet via public Wi-Fi networks or shared computers.

CLICK & COLLECT
We agree to ensure your order is ready for collection at the time specified by you at check out. However, there may be times where we cannot achieve this due to busy trading periods or stock unavailability. You must show appropriate identification including photo ID and the Credit Card with which you placed the order to the relevant staff. In the event that we are not satisfied with the identification provided, we may delay processing of your order until satisfactory identification is
provided, or reject your order if it is not provided. If you do not collect your order within 3 business days from the processed date, the outlet has the right to cancel the order and place the products back on shelf.

SAME DAY DELIVERY
We utilise a network of courier companies that may change from time to time depending upon your location and the location of the supplier and the fee will vary according to this. In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and will be required to present appropriate identification. If you are not present at the time of delivery, the courier company will return the items back to the select store or you may have to pick up from your local post office or alternative parcel pick-up point as notified by the courier company.

You may provide specific delivery instructions, including authorisation for another person over the age of 18 to accept the delivery providing they present appropriate identification.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.

STANDARD DELIVERY

We utilise a network of courier companies that may change from time to time depending upon your location and the location of the supplier and the fee will vary according to this. In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. If you are not present at the time of delivery, the courier company may elect to leave the package at your address or you may have to pick up from your local post office or alternative parcel pick-up point as notified by the courier company.

You may provide specific delivery instructions, including authorisation for the package to be left at your address, during the checkout process.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.

They may do so if:

(a) There is no clear delivery instruction authorising them to leave the parcel in a safe place

(b) Somebody is home but they cannot provide proof of age

(c) The driver is concerned that minors are present in the vicinity of your premises

Unattended delivery is not available for:

(a) Same day delivery

(b) Premises that do not receive daily roadside mail delivery from Australia POST

(c) First time orders

RETURNS, EXCHANGES & REFUNDS
In the event you receive goods that are damaged or faulty, please contact us within 30 days of
receiving your order and we will arrange a refund of the value of the damaged goods. We reserve
the right to require proof that the goods were damaged or faulty. If we are not satisfied with the
proof provided, we may not refund the value of the goods.

If you change your mind, you can return your order within 30 days and receive a full refund
excluding shipping costs provided that you return the goods in their original condition to the
selected Liquor Legends outlet. Please contact the selected Liquor Legends outlet (contact details on
the website) to let them know to expect the return of the goods, and return your goods to the
selected Liquor Legends outlet. We may not accept returns if they are received damaged or
incomplete.
Refunds will be debited onto the credit card used to make the purchase. We will seek to process
your refund as quickly as possible, but please allow up to 3 business days for your refund to be
processed.

You may provide specific delivery instructions, including authorisation for another person over the age of 18 to accept the delivery providing they present appropriate identification.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.

STANDARD DELIVERY

We utilise a network of courier companies that may change from time to time depending upon your location and the location of the supplier and the fee will vary according to this. In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. If you are not present at the time of delivery, the courier company may elect to leave the package at your address or you may have to pick up from your local post office or alternative parcel pick-up point as notified by the courier company.

You may provide specific delivery instructions, including authorisation for the package to be left at your address, during the checkout process.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.

UNATTENDED DELIVERIES

If you pay by PayPal or credit card, and choose the Australia Post 3-5 standard business day option, you can request that your delivery is left on your doorstep if no-one is home. Our carriers reserve the right to leave a card (instead of your order) even if you request an unattended delivery.

They may do so if:

(a) There is no clear delivery instruction authorising them to leave the parcel in a safe place

(b) Somebody is home but they cannot provide proof of age

(c) The driver is concerned that minors are present in the vicinity of your premises

Unattended delivery is not available for:

(a) Same day delivery

(b) Premises that do not receive daily roadside mail delivery from Australia POST

(c) First time orders

RETURNS, EXCHANGES & REFUNDS

In the event you receive goods that are damaged or faulty, please contact us within 30 days of
receiving your order and we will arrange a refund of the value of the damaged goods. We reserve
the right to require proof that the goods were damaged or faulty. If we are not satisfied with the
proof provided, we may not refund the value of the goods.

If you change your mind, you can return your order within 30 days and receive a full refund
excluding shipping costs provided that you return the goods in their original condition to the
selected Liquor Legends outlet. Please contact the selected Liquor Legends outlet (contact details on
the website) to let them know to expect the return of the goods, and return your goods to the
selected Liquor Legends outlet. We may not accept returns if they are received damaged or
incomplete.
Refunds will be debited onto the credit card used to make the purchase. We will seek to process
your refund as quickly as possible, but please allow up to 3 business days for your refund to be
processed.

  1. INTELLECTUAL PROPERTY RIGHTS Your use of the Site and its contents grants no rights to you in relation to any copyright, designs,
    trademarks and all other intellectual property and material rights relating to the Content (as
    described in the Content section below), including our Software and all HTM and other code
    contained in this Site. All such Content including third party trademarks, designs, and related
    intellectual property rights mentioned or displayed on this Site are protected by national intellectual
    property and other laws and international treaty provisions. You are permitted to use the Content
    only as expressly authorised by Liquor Legends. Any reproduction or redistribution of the Content is
    prohibited and may result in civil and criminal penalties.
  2. CONTENT
    In addition to the Intellectual property rights mentioned above, ‘Content’ is defined as any graphics,
    photographs, including all image rights, sounds, music, video, audio or text on this Site. Liquor
    Legends endeavours to ensure that the information on this Site is accurate and complete but does
    not warrant that the Content is accurate or error-free. You agree that Liquor Legends shall not be
    responsible or liable to you or to any other person in any way if the Content or services are not
    current or accurate. We may make changes to the Content, materials and services at this Site, or to
    the products and services described in them, at any time without notice. The Content and services at
    this Site may be out of date, and Liquor Legends makes no commitment to update the materials and
    services at this Site. The Content, products and services of our site are provided ‘as is’ without
    warranties of any kind including warranties or merchantability, fitness for a particular purpose, or
    non-infringement of intellectual property.
    The opinions of the suppliers whose products we sell, or any third parties with whom we are
    associated are their own and do not necessarily reflect the views of Liquor Legends and we accept
    no responsibility for any such views expressed in any media of any description.
  3. NO COMMERCIAL USE
    This Site is for your personal non-commercial use only. You may not modify, copy, distribute,
    transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works
    from, transfer, or sell any Content, software, products, or services contained within this Site. You
    may not use this Site, or any of its Content, to further any commercial purpose, including any
    advertising or advertising revenue generation activity on your own Site.
  4. YOUR ACTIVITY
    You agree that you will be personally responsible for your use of this Site and for all of your
    communications and activity on or relating to this Site. If we determine that you are or have been
    engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS,
    we may, in our sole discretion, deny you access to this Site on a temporary or permanent basis.
  5. THIRD PARTY
    We may include hyperlinks on this Site to other websites or resources operated by parties other
    than Liquor Legends, including advertisers. Liquor Legends has not reviewed all of the sites linked to
    its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we
    responsible for the availability of such external websites or resources, and do not endorse and are
    not responsible or liable, directly or indirectly, for the privacy practices or the content of such
    websites, including (without limitation) any advertising, products or other materials or services on or
    available from such websites or resources, nor for any damage, loss or offence caused or alleged to
    be caused by, or in connection with, the use of or reliance on any such content, goods or services
    available on such external websites or resources.
  6. LIABILITY DISCLAIMER
    The Site is provided by Liquor Legends in good faith but Liquor Legends does not make any
    representations or warranties of any kind, express or implied, in relation to all or any part of the Site
    or the Content or any websites to which the Site is linked, and all warranties and representations are
    hereby excluded to the extent permitted by law. The contents of the Site do not constitute advice
    and should not be relied upon in making, or refraining from making, any decision. To the extent
    permitted by law, Liquor Legends hereby disclaims all liability (howsoever arising) in connection with
    any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any
    part of the Content, the Site and/or any website to which the Site is linked, or any action taken (or
    refrained from being taken) as a result of using any of them. You agree that, by accessing and using
    the Site, you release Liquor Legends and its employees and agents from all liability (however
    occurring) for any loss and/or damage arising directly or indirectly from or in connection with any
    use, or inability to use, all of any part of the Content the Site and/or any website to which the Site is
    linked or any action taken (or not taken) as a result of using any of them.
  7. OFFERS & PROMOTIONS
    From time to time we may offer promotional discount campaigns which may apply in respect of any,
    or certain specified, purchases made through this Website. The promotional conditions of use and
    redemption requirements will be specified on our website. Promotions may be automatically applied
    to your cart, whilst others require a promotion code to be applied during checkout.
    The following terms and conditions relate to all promotions, competitions and promotion codes
    unless otherwise stated:
    (a) Only one promotion code can be used per order.
    (b) Selected brand and product exclusions may apply.
    (c) A promotion code can’t be used after an order has been placed.

References to a maximum discount or saving include the savings you receive from free shipping
campaigns, being the shipping fee, you would otherwise have been charged on your order.

  1. REWARDS PROGRAM
    These Terms and Conditions form the basis of the Hotel and Tourism Management Rewards Program
    (“Rewards Program”). All Members are bound by these terms and conditions.
    Membership of the Rewards Program
    Only natural persons may be members of the Rewards Program. Membership is free. If you wish to
    become a Member of the Rewards Program, you must apply for membership in the way designated
    from time to time by HTM. HTM may accept or reject any application for membership, in its absolute
    discretion. On acceptance by HTM, you agree to be bound by these Terms and Conditions, as varied
    from time to time, and will be issued with a membership number and a membership card. Only one
    card will be issued to an member at any given time. Membership of the Rewards Program becomes
    effective when the membership card or Rewards App is activated by or on behalf of HTM.
    You must notify HTM of any change of name, physical or email address or other details as soon as
    possible after the change by calling HTM on telephone no 07 3107 7422 or emailing digitalmarketing@liquorlegends.com.au You will also
    have the option to update your details online via your account. You must provide your membership
    number and any requested security information when you make these changes. HTM does not
    accept any responsibility for any failure by a member to notify it correctly of any such changes. You
    must also notify HTM immediately if you lose your membership card or if it is stolen. HTM is not
    liable for any delay in replacing, or for any unauthorised use of, a membership card. Membership of
    the Rewards Program applies only to the store or outlet at which your application for membership is
    made.
    18.1. Use of Membership Card or Rewards App
    You agree to be bound by the Terms and Conditions and you give the consents set out in clause 7
    when you apply for membership, when you use your card, the website or the Rewards App or your
    membership number or when you earn or redeem any Rewards Points. Rewards Points will be
    credited only to you and may only be redeemed in accordance with these Terms and Conditions.
    Your membership card remains the property of HTM and must be returned on demand. It is not a
    credit or charge card, and it is not transferrable. If your card is lost or stolen or if your card or
    membership number is used without your authority, it is your responsibility to advise HTM as soon
    as possible, as you are liable for all use of your card or membership number until you notify HTM of
    the loss, theft or unauthorised use. 18.2. Rewards Points
    Rewards Points may be earned only at the stores or outlets listed on the reverse of your
    membership card or location selected on the Rewards App or website. Rewards Points will be
    credited to your account when you purchase qualifying goods from HTM Banner outlets (“Eligible
    Transaction”). Rewards Points may also be credited by HTM to your membership account for
    promotional and incentive programs offered from time to time by HTM. In order to earn Rewards
    Points, you must quote your name and membership number (and if requested, produce your
    membership card, number or Rewards App) at the point of sale before the conclusion of the Eligible
    Transaction. Each Eligible Transaction will earn one (1) point for every dollar ($) you spend on that transaction (“Rewards Point”). Rewards Points and the rights they confer cannot be sold, transferred, converted to cash, assigned or otherwise dealt with except in accordance with these Terms and Conditions. Rewards Points may not be redeemed after the expiry of a period of two (2) years from the date on which they were earned.
  1. GENERAL
    HTM reserves the right at any time and in its absolute discretion to make changes to:-
    (a) The Rewards Program;
    (b) The Terms and Conditions;
    (c) Goods which are Qualifying Goods; ok
    (d) The basis on which Rewards Points are earned.
    HTM will use its best endeavours to give you reasonable notice of these changes by such means as
    HTM considers to be appropriate, including by email to your email address as notified to HTM by
    you, or if no valid email address is held by HTM, by posting details of the changes on the
    www.liquorlegends.com.au website, but will not be liable in any way to you if you do not receive
    such notice. HTM also reserves the right to suspend or terminate the Program at any time without
    notice and will not be liable to you in any way for doing so. You acknowledge that you may be asked
    to provide identification as proof of age at the time you enter into the Eligible Transaction. Your
    membership card or Rewards App does not constitute valid proof of age. In these terms and
    conditions, the singular includes the plural and vice versa, and reference to any gender includes all
    other genders.
  2. HTM online response time via Facebook & Instagram is Monday to Friday 9:00am-5:00pm usually within 1 hour. If no response has been made to the customer around a specific issue, the customer has the option to contact the Head Office via email (email address digitalmarketing@liquorlegends.com.au) or phone (07 3107 7422) HTM has the right to remove any comments displaying inappropriate behaviour/language, excessive drinking or complaints affecting Liquor Legends, other people or businesses. HTM reserves the right to privately message a customer via Facebook or Instagram if the complaint requires further explaining or key actionable items.
  3. PERSONAL INFORMATION
    By applying for membership and providing HTM with your email address and/or your mobile
    telephone number, you:-
    (a) consent to HTM sending you commercial electronic messages as defined in laws in force from
    time to time relating to the transmission of commercial messages by any electronic means;
    (b) consent and authorise HTM to obtain, use, disclose and retain the information on your
    application form and other information HTM obtains from time to time in relation to you or
    your membership and to disclose such information to third parties for the purposes of:-
    (i) HTM or such third parties providing products or services, including the awarding of
    Rewards Points to you;

(ii) Research, marketing, product development, promotional activities and strategic
planning by HTM or third parties;
(iii) HTM’s providing services to its member or associates stores and outlets or to any third
party.

For the purposes of improving products and services available to you from stores and outlets
operating under HTM banners and to provide you with information about those products and
services, you agree that HTM may collect and combine personal information about you from all
available sources, and disclose to, and share that information with, third parties.